Council Tax Bills

Council Tax bills will be issued week commencing 9 March 2026 and it is anticipated they will arrive on doorsteps week commencing the 16th.

Council Tax Info Poster

West Northamptonshire Council will be providing a temporary webpage until March 23rd, that brings together the most commonly requested Council Tax information in one place. It’s designed to help residents quickly find clear guidance on:

Understanding their Council Tax bill
Reporting changes in circumstances
Setting up or amending a Direct Debit
Finding out what support may be available

Residents can visit the page directly using the link or QR code on the poster to get the information they need straight away: 🌐 https://www.westnorthants.gov.uk/council-tax/council-tax-billing

💬 Extended Webchat Support

To help during the busy billing period, webchat opening hours will be extended:

w/c 16 March: open until 7pm
w/c 23 March: open until 6pm

🏠 In‑Person Support Sessions

Throughout March and April, residents can also access face‑to‑face help at community venues across West Northamptonshire.

Drop‑in session details can be found here: https://www.westnorthants.gov.uk/contact-or-visit-us/monthly-drop-sessions

📞 Improved Phone Line Routing – 0300 126 7000

Phone lines will be updated to route calls more efficiently, including offering a call‑back option when wait times exceed 10 minutes.

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