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From Monday May 18, Northamptonshire County Council will re-open its Household Waste Recycling Centres (HWRCs) for the residents of Northamptonshire to dispose of essential household waste.

In line with guidance from DEFRA the council is asking that only essential journeys to HWRCs be made, and only if waste or recycling cannot be stored safely at home without causing injury, harm or risk to health.

 If waste can be temporarily stored in a way that does not pose a risk, then the council is asking people to keep it at home and not to make the journey to a HWRC.

Additionally – and in line with Public Health England guidance – residents who are vulnerable, or who are showing symptoms which may indicate coronavirus, should not visit household recycling centres.

Cllr Jason Smithers, county council cabinet member for highways and place, said: “We have been advised by the Government that Northamptonshire’s recycling centres can re-open.

“It’s important that while social distancing rules are still in place we do this in a co-ordinated way and as such we have a robust plan in place to help residents dispose of household waste whilst ensuring the safety of themselves and council staff.

“Because the demand for the centres is likely to initially be very high we would ask members of the public to only use the service if it is absolutely necessary.

“It’s also important that if they do go that they keep to social distancing rules for the safety of both themselves and the staff.”

The council is expecting the sites to be very busy and as they will be operating at reduced capacity to comply with social distancing rules, long queues are expected.

Social distancing measures also mean that unfortunately site staff will not be able to assist members of the public with carrying any waste, as they usually would do.

The social distancing measures will also apply for members of the public, which will mean that the number of vehicles on site at any one time will be restricted. It will also mean that usual parking bays may not be available, and each HWRC will have one-way systems in place for vehicles and pedestrians. On entering the site, council staff will give clear instructions.

With the anticipated traffic queues, officers will be on hand to help marshal traffic to ensure that no obstructions are caused.

As is usual at busy times, sites may have to close temporarily throughout the day if demand becomes too high, to enable safe operations and allow traffic to disperse from the highway.

Residents are advised to check the council’s website for details of what days and times their local HWRC will be open.

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Have you renewed your garden waste collections yet?

Residents have just a few weeks left to ensure they have renewed their garden waste collections for the year ahead.

The annual charge for the fortnightly service from the start of June 2020 until the end of May 2021 is £37 per bin. Households wishing to continue with the service must ensure they have renewed their subscription by Friday, 15 May to ensure no disruption to their collections cycle.

Residents can renew or sign up for the service using their credit or debit card or by direct debit by following the link here.

Those who sign up will then receive a permit sticker to place on their bin or it won’t be emptied. Residents who do not wish to renew the service for 2020/21 will receive their last garden waste collections during the week beginning 25 May 2020.

The service is not paid for by Council Tax and was made optional and self-funding so it could continue for only those who want it

Anglian Water Priority Services

Anglian Water (AW) are advertising that some residents, including those people who are self-isolating due to Coronavirus can register for free, additional practical support from AW’s Priority Services.

Some of the ways being on the Priority Services Register could help include help with reading the water meter, a knock and wait service where AW will wait longer for the door to be answered when visiting, and a scheme to protect people from bogus callers and scams.  Registration is quick and easy!

To find out more about Priority Services and to sign up call Anglian Water on: 0800 919 155 or visit

Alongside Anglian Water, other Water and Energy providers offer a Priority Service.

If you think you may need extra help during an interruption to supply or a power cut due to being medically dependent on electricity, elderly or disabled or if you have specific communication needs, contact your provider to find out how they can assist you.

New Coronavirus Support Line

A new support line has been launched to support the most vulnerable members of our community.

The new support line – which can be reached on 0300 126 1000 (Option 5) – allows those who cannot leave their homes under current restrictions and those who have nobody to call upon for help, to request support in getting access to food, prescriptions and other vital services that they require.

There are a large number of people across Northamptonshire who are currently in isolation for various reasons. These include individuals displaying symptoms of Coronavirus and those with existing health conditions, those who are pregnant or those aged 70 and above.

The Customer Service Centre at Northamptonshire County Council will be managing the helpline, ensuring that each call is appropriately triaged so that individuals receive the care and support that is appropriate to their needs.

The Community Resilience Service will co-ordinate requests for help in conjunction with the District and Borough Councils, mapping those requests by area and linking them up with local community groups, volunteers and voluntary organisations who have pledged their support

Those requiring help are asked to call the support line on the following number:

0300 126 1000 (option 5)

People can also email and ask for help, or fill in our online form

Find out more about the range of support on offer during this time on our Coronavirus advice pages